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Delivery Information

We've got your delivery covered! 

Selecting Next day delivery ensures that your parcel will be dispatched on a Next day delivery service. Royal mail are giving priority to Next day parcels but it may not be delivered next day.

Estimated delivery times given are not guaranteed and does not include any delays. We are unable to refund delivery costs if the order has been delayed in transit.

Christmas Delivery Cutoff Dates:

UK Standard Delivery: Please order by Friday 20th December, but consider we cannot guarantee delivery dates. 

UK Express Delivery: Please order by Saturday 21st December, but consider we cannot guarantee delivery dates.

*Please check your item on delivery and report any faults within 3 days of receiving your order. 

Orders placed on the 24th December will not be despatched until 27th December

Royal mail reserve the right to leave your parcel in a safe place location / postbox or with a neighbour if there is no answer.(Please ensure you check your emails as you will be emailed a notification when it's been delivered to let you know where it is so you can retrieve it asap).

If you live in an apartment/ Flat, Royal mail may not be able able to deliver to your door and it may be left at the Building reception / Post room (or postbox).

    • Royal Mail UK Standard Delivery £3.99 

    Orders are posted via Royal Mail Tracked service. It usually takes between 3-5 working days for your order to reach you, however this is just a guideline and sometimes it can take a little longer to reach you. Saturday, Sunday and Bank Holidays are NOT counted as a working day. 

    • Royal mail UK Next Day Delivery £5.99

    Orders are posted via Royal Mail. Orders placed by 11pm Sunday - Friday are dispatched the same day for delivery the next day. Orders placed after this time will be processed and dispatched the next working day. For Delivery on Saturday, please ensure you select Saturday Delivery at checkout not Next Day, If you place an order after Friday midnight or on Saturday and select Next Day Delivery then your order will be processed on Sunday & will arrive with you on Monday (not including New year's Day).Sundays and Bank Holidays are NOT counted as a working day. *postcode restrictions apply

    Postcode Restrictions:

    *We do not deliver to PO Boxes. We are unable to guarantee UK Next Day Delivery or Saturday Delivery to the following postcodes: AB1 to AB56, B, BD, BN, BH, BS, BT, CF, CH, CM, CT, CR, CO, CV, DA, DD, DE, DG, DL, DY, E, EH, EN, FK, G, G1-53, G61, G64, G66-70, GU, HP, HS, IG IM, IP, IV, JE, KW, KA, KT, KY, LE, LS, M, ME, MK, ML1-12, N, NE, NG, NP, OX, PA, PO,  PH, RG, RH, RM, S, SA, SE, SG, SM, SO, SS, SW, TD, TF, TN, TR1-25, TS, TW, WD, WF, WR, WS, ZE

    VIP Delivery gives you an entire year of totally FREE unlimited next day or standard delivery for ONLY £9.99! Just add VIP Delivery to your bag and LOGIN or CREATE AN ACCOUNT to checkout. You’ll then receive your VIP Delivery instantly with purchase.  Your basket subtotal must be over £9.99. At this time, VIP shipping is only available to UK customers not affected by the postcode restrictions below. Refunds can only be made where the VIP shipping has never been redeemed. *Terms & Conditions Apply

    • Ireland Standard Delivery €9.95

    Orders are posted via Royal Mail on a tracked service. Estimated delivery time 4-7 working days.

    • Ireland Express Delivery £ 13.99 + £2 per additional item

    Orders are posted via DHL on a tracked service. Estimated delivery time 1 working day. Orders placed before 3:30PM Sunday - Friday are dispatched the same day for delivery the next working day. Orders placed after this time will be processed and dispatched the next working day. If you place an order on Friday after the cut-off time and select Next Day Delivery then your order will be processed on Sunday & will arrive with you on Monday. Sundays and Bank Holidays are NOT counted as a working day. Please note this is not a guaranteed next day service. *postcode restrictions apply

    • EU Tracked Delivery FROM £4.99

    Orders are posted via Royal Mail, PostNL or DHL on a tracked service. Estimated delivery time 4-7 working days.

    • EU Tracked EXPRESS Delivery FROM £12.99

    Orders are posted via DHL on a tracked service. Orders need to be placed before 3:30PM Sunday - Friday. Estimated delivery time is 1 working day.

    • USA Standard Delivery $12.99 delivery on all orders over 70

    Orders are posted via Royal Mail or DHL. Estimated delivery time 6-8 working days.

    • USA Tracked EXPRESS Delivery $19.99 

    Orders are posted via DHL on a tracked service. Orders need to be placed before 1:30PM GMT Sunday - Friday. Estimated delivery time 1-2 working days.

    • Canada Standard Delivery £8.99 

    Orders are posted via Royal Mail. Estimated delivery time 7-10 working days.

    • Canada Tracked EXPRESS Delivery £15.99 

    Orders are posted via DHL on a tracked service. Orders need to be placed before 3:30PM GMT Sunday - Friday. Estimated delivery time 1-2 working days.

    • Australia Standard Delivery £8.99 

    Orders are posted via Royal Mail or DHL. Estimated delivery time 7-10 working days.

    • Australia Tracked EXPRESS Delivery £14.99 

    Orders are posted via DHL on a tracked service. Orders need to be placed before 3:30PM GMT Sunday - Friday. Estimated delivery time 1-2 working days.

    • International Standard Delivery FROM £6.99

    Orders are posted via Royal Mail, PostNL or DHL on a tracked service. Estimated delivery time 4-14 working days.

    • International EXPRESS Delivery FROM £15.99 

    Orders are posted via DHL on a tracked service. Orders need to be placed before 3:30PM GMT Sunday - Friday. Estimated delivery time is 1-2 working days.

    Estimated delivery times given are estimates and are not guaranteed. It does not include any delays at customs, delays during peak season or delays due to circumstances beyond our control eg extreme weather and courier strikes. We are unable to refund delivery costs if the order has been delayed in transit.

    PRE-ORDER Items

    If you have a pre-order item in your order, your full order will be dispatched together once this item comes into stock. If you urgently need the non pre-order items sooner, please place a separate order for the pre-order item. OR you can contact our customer service team on customerservicesrebelliousfashion.co.uk and we can arrange for your non pre-order items to be sent sooner.

    Customs

    Please note that any/all import duties and taxes are charged once the parcel has reached the destination country. These charges must be paid by the recipient of the parcel.   Any orders refused or returned due to unpaid taxes will have any charges incurred by Rebellious deducted from the refund amount. Unfortunately, we or the courier do not have any control over custom delays. As soon as customs clear parcels, they will be delivered within a few days.

    Merged Orders

    Rebellious reserves the right to merge orders and dispatch multiple orders in one parcel if ordered within the same dispatch period with the same address.

    If you have any questions regarding Delivery Options, please do not hesitate to get in touch via email to customerservices@rebelliousfashion.co.uk

    Missing Orders

    If you have not received your order or there is an item missing from your order then please contact us within 5 days of receiving your order. Your can contact us via the contact us page or email our customer services at customerservices@rebelliousfashion.co.uk