Important information on our collection and delivery services during industrial action:
The Communication Workers Union (CWU) has called on its members who collect, sort and deliver parcels for Royal Mail to take strike action on the following dates so there will be reduced deliveries and no dispatch on these days:
• Thursday 24th November 2022
• Friday 25th November 2022
• Wednesday 30th November 2022
We’re sorry the strike action is likely to cause you some disruption in the next few days. We will be working with Royal mail to get the services back to normal as quickly as possible. Royal Mail has well-developed contingency plans, but we cannot guarantee delivery times at the moment.
Estimated delivery times given are not guaranteed and does not include any delays. We are unable to refund delivery costs if the order has been delayed in transit.
*Please check your item on delivery and report any faults within 3 days of receiving your order.
🚚 UK Standard Delivery £3.99 (2-4 working days)
💸 FREE UK Standard Delivery Over £50 (2-4 working days)
🚚 UK Next Day Special Delivery £5.99 (Orders placed before MIDNIGHT Sunday - Friday)
💸 FREE UK Next Day Delivery Over £75 (Orders placed before MIDNIGHT Sunday - Friday)
✨ VIP Delivery Pass ONLY £9.99 (FREE UK unlimited delivery for an entire year)
🇮🇪 Ireland Standard Delivery £3.99 (4-7 working days)
🇮🇪 Ireland EXPRESS Delivery £12.99 (1 working day - Orders placed before 3:30PM Sunday - Friday)
🇪🇺 EU Standard Delivery from £4.99 (4-7 working days)
🇪🇺 EU EXPRESS Delivery from £12.99 (1 working day - Orders placed before 3:30PM GMT Sunday - Friday)
🇺🇸 USA Standard Delivery £6.95 (6-8 working days)
🇺🇸 USA EXPRESS Delivery £9.99 (1-2 working days - Orders placed before 1:30PM GMT Sunday - Friday)
✈️ International from £6.99
✈️ International Express from £15.99
*Estimated delivery times given are not guaranteed and does not include any delays at customs. We are unable to refund delivery costs if the order has been delayed in transit.
Please visit our Delivery Information Page for more detail.
You have 21 days to send your item/s back- The return period starts from the day you place the order. Please note a returns charge of £1.99 per parcel will be deducted from your refund amount for the use of our returns label. See our easy to return methods below:-
Simply click here to visit the returns portalS and complete your order details. Please ensure you enter your order number. Print off the label, take it to your nearest post office and your request will be processed as soon as possible.
*Sorry, we're unable to accept returns for any face masks, pierced jewellery, used/open/unsealed cosmetics/perfume or any underwear/swimwear where the hygiene seal has been removed.
For more details, read our full Returns Policy.